Our staff strives to provide the best possible service to you at all times and greatly appreciates the kind words from some of our valued customers.

If you would like to share a testimonial you may do it one of the following ways:

  • Go to the survey page and fill out our client survey
  • Send an email to info@hyslimo.com
  • Mail us a letter at: 480 Island Lane West Haven, CT 06516

For the privacy of our customers, names and companies have been omitted.


I just wanted to extend my thanks and appreciation for making our national sales meeting a success.  It truly shows your level of leadership and a partnership that not only can I trust you, but for taking care of all of our employees during their travels.  The extra work you put in for my group and the late night phone calls and constant changes and requests I made, you were always there to take care of it.   The excellent service that you provide and going above and beyond is greatly appreciated.   I always enjoy working with you and I am having withdraws from not talking to you this week!!!  I owe you a BIG thank you
- Meeting Planner, Fortune 500 Company

For years we have been using your limo service and have always been very pleased. We recently returned from JFK and wanted to let you know that our driver was one of the best drivers we've had in a very long time. He was courteous, incredibly helpful at the airport, and drove at an appropriate speed on the highway in a comfortable manner. We hope to have him drive us in the future because it was a pleasure having him.
– Doctor, Top Medical Group

Thanks for an excellent experience. The chauffeur was a great driver and a wonderful person to talk with. He is a treasure worth hanging onto. Hope we get him again.
– Satisfied Client

Our recent driver, Michael, was professional and understood the importance of our employees catching their train; even though we were running behind on time. He arrived at our starting point on time and delivered us safe and sound. He is an amazing driver and he should be acknowledged for his hard work and his professionalism. We could have not asked for a better driver.
– Administrative Asst, Top Architectural Firm

I would like to commend Hy's and your driver. We went on a cruise in the midst of a heavy snowstorm. We had worried that we would not get to the ship because of the weather. You came to pick 3 couples up in different areas in a 4 wheel drive vehicle and your driver was great. He did not seem worried so that helped to keep us under control. Thanks to Hy's and the driver we had a wonderful vacation. Hats off to you and your driver!!!!!!!!! We tell everyone how great you were.
– Satisfied Client

I wanted to take this opportunity to thank you and express what a pleasure it was to work with both of you and your team. Your drivers are excellent; professional, friendly and did an outstanding job. Thank you again for all you did to make our program a huge success. The CEO could not have been more pleased. Thank you again and I look forward to working with you again in the near future.
– Manager, Meeting Management, International Financial Company

On behalf of the entire office, we wanted to let the Hy’s team and driver know just how much we appreciate your services during our groups visit. One of the things that gives a great peace of mind is knowing that we have responsible people in place (particularly on busy days with VIP visitors) not just in our immediate office but also from anyone involved overall. Hy’s provided excellent customer care at every point.
– Senior Administrative Assistant, Top University

I recently received a ride back to the airport after a week in New Haven. The chauffeur was A+ superior. He was friendly, helpful and did a super fine job. Thanks for the great service you provide!
– Satisfied Customer

I just wanted to take a minute and thank you for helping me out on my recent trip. Everything worked out great and the drivers were wonderful! Thank you –
– General Manager, Local Hotel

This was my first experience with Hy’s Limousine and I am very impressed. Every person I’ve dealt with – from reservations to accounting and everyone in between, have all been top notch professionals and a joy to deal with. Do you know how rare it is to find a firm that has consistent professionalism throughout the entire organization? Hats off to you!
– VP of Operations, Publishing Company

I wanted to say how enjoyable it was using your service. The chauffeur had a great personality and was fun to visit with. He provided great knowledge of the area, history, and pointed out many local attractions. He was great!
– Executive, Pharmaceutical Company

I would like to tell you how pleased we were with the service your chauffeur provided us with from the pier to our home. I was so impressed with how immaculate he looked when he stepped out of the limousine. He was polite, courteous, and very attentive to the road while driving. I had never been to New York and he even pointed out points of interest. I look forward to using your service again.
– Satisfied Customer

I wanted to commend your chauffeur for his excellent service on my last trip, above and beyond the call of duty. He was safe, friendly, courteous, even after a long day.
– Satisfied Customer

I just wanted to take a moment to thank you guys for such great personal service to me and my family on our last vacation. We are scheduled to go on our next vacation in a couple of weeks, and while making my reservations, I was reminded why I am choosing Hy's for our airport transportation. Last February, on our way to the airport, our 11-year-old son left his favorite Yankees cap in the back of the limo. We told him we would just call Hy's and see if we could pick it up or have it mailed for when we return. Instead, the driver who brought us to the airport hand-delivered it to our mailbox himself! We were so impressed. You don't get that kind of service anywhere anymore unfortunately. Thank you again.
– Satisfied Customer

The entire family wants to take this time to express our deepest thanks to your firm and most importantly the driver for his tremendous effort during our trip. While both our immediate family and friends were concerned (as I am sure so was Hy’s dispatch team and owners) about our well-being during the Noreaster of ’09, the driver made every effort to insure a comfortable ride home. No doubt it was a slow ride home…..plenty of plows, crawling traffic, and of course, memorable conversation, snoring and plenty of laughs! Please extend our gratitude.
– Satisfied Customer

I am retiring and my last day is tomorrow. I just wanted you to know how much I appreciate all the help you have given me over the years and how wonderful it was to work with you. I truly appreciate all of the help you have given me and I cannot thank you enough. I want to say “thank you” again for all the help you gave me with my daughter’s wedding several years ago. I will miss talking with each of you. I hope you both have a Happy (and healthy) New Year!
– Administrative Assistant, Top Law Firm

Just wanted to let you know that everything went great yesterday, the ride down to New York and the ride home. Both drivers were great and a real pleasure. I look forward to using your service again in the future. Thanks for the last minute change to our pick up time in New York for the ride home. The timing was perfect. No rush for dinner and as we walked out from dinner the car was just pulling up. Happy New Year to all! Thanks again.
– Satisfied Customer

I want to thank you for providing exceptional service for my mother who was traveling from White Plains, NY back to Branford, CT. She is elderly and has difficulty walking. She said her driver was wonderful and the service was exceptional. We would recommend Hy's to others and would certainly use your company in the future. Thanks again and Happy New Year!
– Satisfied Customer

I wanted to take a moment to THANK YOU as well as your dispatchers for all their help, during our “speed bump” from Mother Nature. Both men were very patient, kind and very understanding with the minute to minute changes. They kept me informed when there was a change. Because of them, all of our employees made it to the hotel. I cannot thank them enough for the service. I did feel that I was, and all employees were handled professionally and each one felt as they were #1. Thanks again.
– Travel Coordinator, Top International Manufacturing Firm

We really like your service a lot. And the driver yesterday was great. My husband wanted to give him extra tip because he helped us taking the luggage to the house. But he refused since it was already included in the price. Happy holidays and please also send our regards to the driver yesterday.
– Satisfied Customer

Recently your driver drove me from New Haven to JFK Airport. I wanted to send you feedback as it was a very enjoyable ride. Not only is he a superb driver, he was also a very interesting guide on the route, explaining how the different areas fit together and filling me in on the local sites and news. It was my first visit to the USA, and I really appreciated his professional skills and expert knowledge. He is a credit to your company!
– Satisfied Customer

Please pass this email onto everyone that it should go to. This is my first experience with Hy’s Limo. You are also doing my wedding this year, but I have to say the driver was the nicest and most accommodating limo driver that I have ever used. I will give you a little background, this was my bachelor party and it was a total of 8 guys on the bus. Anything we needed, and I believe that we were somewhat needy, and he did everything for us. The limo itself was very nice and roomy and all of us really enjoyed the trip down and the overall experience from Hy’s. I would definitely recommend Hy’s to my family and friends that need a limo service. Thanks again for helping along in my great weekend.
– Account Executive, Communications Firm

I am very impressed by the excellent service you provided for our guest. When I had heard that his flight had been rerouted and the driver did not skip a beat in picking him up, I was more than pleased. I know that you folks do this type of this all the time, but I do not. We will certainly use your service in the future and tell others as well.
– Coordinator, Top University

A quick note to comment on the services of the driver who drove me from LaGuardia airport to my home last week. The car was immaculate and his driving was excellent. He was on time and very pleasant to speak with. Thank you for this wonderful service, always appreciated after a trip!
– Satisfied Customer

Was just picked up from LGA and the driver was fantastic. Thanks for sending such a pro.
– Satisfied Customer

I just wanted to call regarding my round-trip this past week. The driver I had was the ultimate professional and so pleasant. Thank you so much for the great service.
– Satisfied Customer

Thank you reservation staff, you give great customer service. Pass this along to your boss. He is lucky to have such professional people working for Hy’s Limo. Thank you again for being so nice and polite.
– President, Meetings & Events Management Firm

We were extremely pleased with our driver who had a very pleasant and calm demeanor and got us to an out of the way location with ease. He made us feel very safe on the way home after a long evening. He helped make the birthday very memorable. We would recommend him and your service to all.
– Satisfied Customer

Please express my sincere gratitude on behalf of the Program to all of the Hy’s team who served our guests with exceptional professionalism and expertise. I heard nothing but high praise from our representatives at the airport regarding the service Hy’s provided. Your drivers were wonderfully patient and cooperative when on-call all day. It was a pleasure for me to work with you all on the planning side. You demonstrated competency and inspired confidence beginning day one and exceeded my expectations thereafter! We wish you all the best and we’ll be sure to recommend your company!
– Conference Coordinator, Center for Faith & Culture at Large University

Thank you reservation staff, you gave us great customer service. Pass this along to management. They are lucky to have such professional people working for Hy’s Limo. Thank you again for being so nice and polite, you were very helpful and informative!!! Looking forward to our birthday bash on the party bus!!
– Satisfied Customer

We wanted to let you know how happy we were with your service to the Manhattan Pier in NY. Your drivers were courteous, polite, and very professional. Nine ladies used your service to take us to our cruise ship. The luxury van was roomy and very comfortable. No problems fitting all of our luggage. We wanted to let you know we certainly will use your service in the future and definitely will highly recommend your company.
– Satisfied Customer

I just wanted to say thank you to the reservation staff, the driver, and to Hy's Limousine service! First of all to the reservation staff, you are top notch. Second, the limousine showed up on time, as promised, and beautiful. The driver was extremely professional and my wife said she had a wonderful conversation with him during the ride and I found out later we both knew someone in common. Again, I wanted to thank you and Hy's for the service and great price. I highly recommend your company and thank you for delivering my daughter to her wedding.
– Satisfied Customer

I wanted to email you and let you know how happy myself & husband and the other couple were with Hy's Limo service! The chauffeur was an excellent driver, very polite and professional!! I left my reading glasses in the limo and I received a call yesterday telling me that someone will drop them off at my place of business this week. We will absolutely call Hy's again and request the same driver for our next occasion.
– Boutique Owner

Just a note to let you know we were VERY PLEASED with our driver who met us at LaGuardia. He was right on time (even though the plane arrived early) and he told us which unloading ramp our stuff would be on. He was most helpful and courteous and an all-around “good guy.”
– Satisfied Customer

Yesterday's event with the former president was a great success, and I thank you for helping make it so. Everything went extremely smooth.
– Top official at Large University

I recently had the pleasure of utilizing one of your vehicles for personal travel to and from Westchester Airport. I would like you to know that the vehicle was immaculate and the service provided was second to none. I know your business consists of a team effort so please extend my appreciation to your entire staff for their attention to detail.
– Executive Vice-President, Top Connecticut Funeral Home

We were extremely satisfied with your service – it truly was impeccable. We were thankful for all of the drivers and the dispatchers who worked so hard to accommodate our often-changing schedule, and we were always met with nothing but friendly faces. Your flexibility was a huge part of the success of our conference. Thank you for your first-rate customer service. We will recommend Hy’s to anyone who asks, and we will, without hesitation, use your services in the future. Best wishes in all of your endeavors –
– Conference Coordinator, Center for Faith & Culture at Large University

Thank you for the excellent service. Our pick-up driver was a very polite and considerate person.
– Satisfied Customer

Thank you so much! You are the best company to deal with, never any hassles!
– Satisfied Customer

You guys picked us up from JFK last night and I just wanted to let u know how happy we were about your service, from the dispatcher to the quality and cleanliness of the car. Most of all, our driver was professional and personable and a great driver. Thanks, we will see you soon and will recommend to all.
– Satisfied Customer

This is just to let you know that we really liked our driver today. Our driver earlier this month was also very good. Please pass our additional thanks to them.
– Partner - Healthcare Consulting Firm

My family would like to express our sincere appreciation to your company for the excellent service we received from your driver. A very pleased, caring individual who respected my family. He provided a smooth ride with a personal touch.
– Satisfied Customer

I just wanted to thank you for your excellent customer service. Everyone I spoke to on the phone to the drivers of the van, were pleasant and easy to work with. I have, and will continue, to recommend Hy’s to everyone.
– Satisfied Customer

The service was excellent and the drivers were wonderful.
– Conference Coordinator, Center for Continuing Medical Education at Large University

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